Unified CommunicationIn the world of BYOD, improving the first call resolution (reachability in first attempt) has become important and thus minimizing the response time. All of us have multiple, device based identities - e-mail ID, Mobile numbers, residence number, Office phone number, Fax number, Chat Ids and more. Which is the problem. Today’s communication is between “devices” rather than people.
Communication must be between “people” and this happens only when the system is intelligent enough to understand and identify the user's “available”/“preferred” device and chose the required communication mode by itself. UC seamlessly integrates all the ways in which you communicate into one platform, making communication between “people” much more efficient and easy Arya Telecom specializes in designing, building, deploying, optimising and supporting Unified Communication Solutions for enterprises.