SOLUTIONS
VOICE SOLUTIONS
Human beings truly started evolving only after they started communicating with each other. Even with the advancements in technologies like Email and instant messaging, voice communication continues to be central to our very existence. These other tools only aid us in our need to communicate with others but have not been able to replace the spoken word. Today, we can reach out to and talk to people across the world by simply pressing a few keys on our phone. However, the systems that make this possible are hugely complex.
When an organisation grows, so does the demand for more features from our voice communication systems. From simple analog phones, growing organisations need features like voice mail, call forwarding, conference calling and more. Hence, it is extremely important to start planning for the future from the get go. The needs of a Small Office/ Home Office are vastly different from medium sized enterprises which are less complex compared to large, multi-location corporations. The challenge is to find a solution that grows with the organization, ensuring investment protection.
Arya specializes in designing and deploying solutions that meet the current and future needs of various types of organisations. We help you plan for future demands so that your voice communication systems can scale with your growth.
SMALL OFFICE AND HOME OFFICE
Unified messaging integrates different messaging and communications media like e-mail, SMS, fax, voicemail, video messaging technologies into a single interface. There are then made accessible on a variety of different devices as opposed to standard communications systems where messages are delivered into each individual system. Therefore, with Unified Messaging all types of messages are stored in one system. Voicemail messages can be delivered directly into your email Inbox and played through any media player. This simplifies the user’s experience and offers new options for workflow such as appending notes or documents to forwarded voicemails.
THE MEDIUM ENTERPRISES
Presence is more than just announcing your status to your associates. In UC, Presence actually gathers information from various sources including Outlook and Personal calendars to provide real-time information about the availability of a user. Presence also specifies your preferred means of communication and thereby making you easily accessible to your associates. Presence allows your associates to know exactly where you’re going to be during the day and easily schedule appointments with you.
LARGE ENTERPRISES
Collaboration is the key to a successful UC implementation. UC integrates video conferencing and screen share capabilities along with standard voice communication. Therefore, users can switch from one to the other seamlessly and improve the way you communicate with your associates
MULTI-LOCATION CORPORATION
Mobility in a UC environment empowers you to be truly mobile – across devices and platforms. With UC, you can take your calls on your landline, and divert it to your mobile during the conversation when you have to step away from your desk. You can also convert calls to a video conference or even click your contact’s number on an email and automatically call the contact. This seamless mobility across phones, mobiles, desktops and messaging brings true mobility to the enterprise
Note : These solutions are further enhanced with the modulating IP-EPABX where the deliverables of the vendor is only a DVD which needs to be run on the server (VMWARE/HYPERVISOR)by the user. In this case, all the features license to be activated and all trunks and entries are in SIP band.